Facilities

Sukoon Hotel Al Madinah Amenities

The Sukoon Hotel Madinah offers a wide range of amenities featuring free Wi-Fi and free on-site public parking, with no reservation required. The hotel provides a shuttle service, daily housekeeping, private check-in/check-out, and 24-hour front desk assistance. Additional services include room service, ironing, and dry cleaning at an extra charge.

The safety measures include fire extinguishers, CCTV surveillance, smoke alarms, and 24-hour security with key card access. The hotel also features soundproof rooms, family rooms, and facilities for disabled guests including wheelchair accessibility and toilets with grab rails. Languages spoken by the staff include Arabic and English.

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    Cleaning Services
  • Daily housekeeping
  • Dry cleaning
  • Ironing service
Cleanliness & disinfection
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against Coronavirus
Food & Drink
  • Room service
  • Coffee house on site
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
  • Lockers
  • 24-hour front desk
  • Invoice provided
  • Private check-in/check-out
General
  • Free parking
  • Parking on site
  • WiFi available in all areas
  • Parking
Miscellaneous
  • Higher level toilet
  • Visual aids: Braille
  • Non-smoking rooms
  • Non-smoking throughout
  • Visual aids: Tactile signs
  • Lift
  • Air conditioning
  • Auditory guidance
  • Facilities for disabled guests
  • Designated smoking area
  • Soundproof rooms
  • Wheelchair accessible
  • Family rooms
  • Heating
  • Toilet with grab rails
Physical distancing
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Safety deposit box
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Hand sanitizer in guest accommodation and key areas
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Face masks for guests available
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Access to health care professionals
Services
  • WiFi
  • Free WiFi
  • Internet services
Transportation
  • Shuttle service
  • Shuttle service (free)

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